Templates/Late Arrival Policy Template | Offlico
Late Arrival Policy Template | Offlico
Use this when you need a fair late-arrival rule that helps you make clear decisions without derailing the rest of the diary.
Template
If you are running late, please call or text us as soon as possible and tell us your estimated arrival time. If the delay is small, we will always try to keep your appointment where possible. If the remaining time is no longer enough to deliver the service properly, your appointment may need to be shortened or rearranged. Late arrivals can affect other clients booked after you, so arriving more than [X] minutes late may mean we need to reschedule the appointment.
What to include
- • What counts as late
- • How clients should contact you
- • When the appointment may be shortened
- • When rescheduling becomes necessary