Why an appointment cannot be edited
Some appointments may be restricted after they affect other records.
Quick answer
- Check whether the appointment is completed, paid, invoiced, exported, cancelled, or linked to locked records.
- If you need to correct a mistake, make the smallest safe change and keep a note where appropriate.
- Contact support before changing historic records that affect accounts, mileage, or client documentation.
Related articles
- Sync or refresh issues
A refresh often fixes temporary display issues, but repeated problems should be reported.
- Why a reminder did not send
Reminder delivery depends on settings, contact details, timing, and message provider status.
- What to include when contacting support
A clear support message helps us investigate without repeated back and forth.
Still stuck? Contact support and we’ll help you sort it out.