Customer requests and leads
Understand customer demand, lead details, purchases, and follow up.
Articles
- Customer requests explained
Customer requests help people looking for a service ask for help through Offlico pages.
- Available leads
Available leads are customer requests you may be able to buy or respond to, depending on your account and area.
- Requests sent to your business
Some customers may request a specific professional rather than a general match.
- Following up with a lead
Good follow up protects customer trust and helps you track what happened.