Customer requests explained
Customer requests help people looking for a service ask for help through Offlico pages.
Quick answer
- A customer request is a potential job or enquiry, not a guaranteed booking.
- Review the service, location, timing, and customer message before deciding what to do next.
- Treat every request professionally and only contact customers for the service they asked about.
Related articles
- Available leads
Available leads are customer requests you may be able to buy or respond to, depending on your account and area.
- Requests sent to your business
Some customers may request a specific professional rather than a general match.
- Following up with a lead
Good follow up protects customer trust and helps you track what happened.
Still stuck? Contact support and we’ll help you sort it out.