Supported file types
Common document and image formats are supported for day to day records.
Quick answer
- Use common formats such as PDF, JPG, PNG, and standard document files where available.
- Large files may take longer to upload or may fail depending on connection and account limits.
- If a file fails repeatedly, try a smaller PDF or image and contact support with the file type and size.
Related articles
- Uploading documents
Store useful files against clients or records so they are easy to find later.
- Linking documents to appointments
Linked documents make it easier to see the right file in the right context.
- Deleting documents
Delete documents only when you are sure they are no longer needed.
Still stuck? Contact support and we’ll help you sort it out.