Offlico Help Centre

Deleting clients and client data

Understand what to check before removing a client record.

Quick answer

  • Before deleting a client, check whether you still need appointment history, invoices, documents, or accounting records.
  • If you only need to stop using a record, consider whether archiving or leaving it inactive is safer than deletion.
  • For data protection requests, contact support if you are unsure what should be retained.

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Still stuck? Contact support and we’ll help you sort it out.