Handling booking requests
Booking requests should be reviewed before you rely on them for your schedule.
Quick answer
- Check the requested date, service, location, and customer details.
- Accept, decline, or follow up depending on whether the booking is suitable.
- If the request came through a customer page, make sure the customer has enough information about what happens next.
Related articles
- Your public booking page
Your booking page lets customers request or book services from a shareable link.
- Services and availability
Services and working hours control what customers can select when booking.
- If your booking link is not working
Check the basics before changing your wider setup.
Still stuck? Contact support and we’ll help you sort it out.