Offlico printable checklist
Service area booking rules checklist
1. Define the accepted area
- Core postcodes or towns
- Edge areas that need manual confirmation
- Out of area response wording
- Repeat client exceptions
2. Protect travel time
- Minimum travel buffer for normal jobs
- Wider buffer for edge areas
- Days or routes where edge areas work
- Rules for high value exceptions
3. Test the booking page
- Accepted postcode continues normally
- Edge postcode explains manual review
- Out of area request has a clear next step
- Internal appointment note shows the area decision