MOT reminder software checklist
Use this before choosing or changing a reminder workflow for MOT, service, inspection, or repeat maintenance customers.
Customer and vehicle record
- Customer name and preferred contact channel are current.
- Vehicle registration, MOT due date, service due date, and mileage are recorded.
- Consent and opt out status are visible before reminders are sent.
Reminder sequence
- Early reminder leaves enough time for a useful booking.
- Follow up is shorter and only sent if the customer has not booked.
- Reminder prompts stop once the appointment is booked.
Booking and follow up
- The reminder includes a clear booking link, phone number, or request path.
- Staff can see reminder history and booking status in one place.
- The post-visit record sets up the next annual reminder.