Retention schedule

Set periods based on your legal, insurance, tax, professional, and practical needs. Replace the example fields with your own decisions.

Record typeReason keptPeriodAction at end
Client contact detailsService delivery and contact[period]Delete or archive
Profession-specific recordsscreening forms, injury notes, progress records, photo consent, complaints, incidents, invoices, and marketing consent[period]Review
Consent recordsEvidence of consent or acknowledgement[period]Review
Invoices and payment recordsTax, accounting, and payment history[period]Archive or delete
Complaints and breach logsAccountability and evidence[period]Retain securely