Booking website checklist
Use this before putting a small service business booking page live.
Page clarity
- The service choice is clear.
- The customer knows whether they are requesting or confirming a slot.
- The booking button is obvious on mobile.
Form fields
- Name, contact, service, date, time, location and postcode are covered.
- Access or preparation notes are asked only when useful.
- Privacy and operational message expectations are clear.
Workflow
- Route fit or service area is checked before bad bookings are accepted.
- Confirmation and reminders use the booking context.
- Payment, invoice, client notes and follow up have an owner.