Booking surface comparison checklist

Use this checklist to decide whether a service needs a booking page, booking form, booking app workflow, or request then confirm rule.

Booking page

Services are clear.
Area or postcode rules are visible.
The next step says instant booking or request then confirm.
Cancellation and payment expectations are easy to find.

Booking form

Postcode or area is asked before a firm slot is promised.
Address, access, parking, and preparation notes are captured when needed.
Service details control duration, price, and approval.
The form avoids questions that do not change the booking decision.

Booking app

The request becomes an appointment record.
Route fit, reminders, payment status, invoices, and client notes stay connected.
Manual approval is available for complex or edge area work.
Follow up admin is visible after the visit.