Offlico printable checklist
Massage therapist booking flow checklist
Use this checklist before choosing or rebuilding a booking app for massage therapy work.
Booking request
- Treatment type and expected duration are clear.
- Client can choose clinic, home visit, or workplace appointment where relevant.
- Postcode or service area is collected before promising a slot.
- Access notes, parking, stairs, pets, or preparation prompts are easy to add.
Review and confirmation
- Requests that need safety, price, or route judgement can be reviewed manually.
- Confirmation states are clear: requested, held, confirmed, waiting for review, or waiting for payment.
- Deposit and cancellation expectations are shown before confirmation.
Reminders and follow up
- Reminders reuse the real appointment details.
- Clients know how to reschedule or cancel.
- Payment, notes, and next action stay attached to the appointment record.